Effective Date: September 22, 2025
Last Updated: September 22, 2025
Website: www.myeasyapp.ca
Contact: contact@myeasyapp.ca

At myeasyapp.ca, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website, you consent to the practices described below.

a) From Clients:

• Name;
• Email address;
• Search preferences (e.g. appointment type, practitioner specialty);
• Booking history (if applicable);
• Optional contact details (e.g., phone number).

b) From Practitioners:

• Name and credentials;
• Email, phone, and business address;
• Areas of focus or specialty;
• Availability and schedule;
• Profile information;
• Payment and subscription details (processed via a secure third party).

c) Automatically Collected (All Users):

• IP address;
• Browser type and device information;
• Pages visited and usage data;
• Cookies and tracking technologies (see Section 6).

This policy applies to all users of myeasyapp.ca, including:

• Connect clients with suitable practitioners;
• Display practitioner availability and specialties;
• Process subscription payments (for practitioners);
• Provide customer support and service updates;
• Analyze website usage and improve functionality;
• Maintain platform safety, integrity, and performance;
• We do not sell or rent your personal information.

We may share your information only when necessary and with appropriate safeguards:

• With practitioners (if you’re a client making a booking or inquiry);
• With clients (if you're a practitioner with a public profile);
• With payment processors for subscription billing;
• With third-party service providers who help operate our platform;
• When required by law, regulation, or legal process;
• All third-party partners are required to comply with applicable privacy laws.

• Data is stored on secure servers with modern encryption and access control.
• We take reasonable steps to prevent unauthorized access, use, or disclosure.
• Only authorized personnel and service providers have access to your personal information.
• While we do our best to protect your data, no system can be guaranteed 100% secure.

We use cookies and similar technologies to:

• Remember your preferences;
• Analyze traffic and improve the platform;
• Measure the effectiveness of promotions or content;
• You may adjust your browser settings to block or delete cookies, but some features may not function properly without them.

You have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate information;
• Withdraw consent for specific uses (where applicable);
• Request deletion of your data, subject to legal or contractual limitations;
• To exercise these rights, please contact us at contact@myeasyapp.ca.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Our platform is not intended for use by individuals under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us personal data, please contact us so we can delete it.

Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of those sites. Please review their policies separately.

We may update this Privacy Policy from time to time. Any material changes will be posted on this page and/or communicated directly if appropriate. Continued use of the site after changes indicates your acceptance of the revised policy.

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

contact@myeasyapp.ca